Empowering the Utility Field Force with Mobile Technology

With the majority utility work happening in the field, empowering your field force with tools that improve productivity, accuracy and timeliness is essential to the bottom line. However, finding technology that meets the demands of an extreme field environment while fulfilling operational requirements and supporting current IT systems can be a challenge.

Motion Computing ® has designed technology that your field workers want to use and your IT teams can easily support. Over the past decade, we've helped utilities worldwide streamline field operations and save money by making existing back-office information available in the field—enabling real-time data access and communication. Motion mobile technology offers top of the line security and outstanding customer support. From reliable connectivity and integrated features to docking, carrying, power and input solutions, Motion has the tools your utility needs to complete demanding workflows easily and safely.

Work Order Automation

Get the right technician sent to the right location with the right tools – the first time.

Inspect / Repair / Maintain

Simplify both planned and unplanned fieldwork. Streamline safety audits and meet compliance requirements. Extend the lifecycle of assets and improve customer service.

Inventory Management / Asset Tracking

Integrate inventory management and asset tracking to improve your bottom line and overall operational efficiency.

  • Articles

    Inspect / Maintain / Repair

    Peoples Natural Gas - Tablet-Based Solution Tackles Inefficiencies

    Utility companies manage thousands of assets that are geographically dispersed and exposed to the harshest of elements. All of these assets have to be periodically inspected to ensure that they can provide reliable service, and that inspection process requires a massive data collection effort repeated on a varying schedule, depending on the type of asset. What the company needed to mobilize these activities was a rugged tablet that could withstand the often harsh conditions the technicians work in, provide enough processing power to meet the company’s needs, and run multiple Windows-based applications.

    “We compared it to other tablets on the market, and what sold us on Motion was, first and foremost, that it could handle the software we were running in terms of processor speed and memory,” says Paul Pachuta, IT analyst at Peoples Natural Gas. “It also had the most user friendly form factor.”

    Asset Management

    Modern Utility Management: The Front Line (Critical Success Requirements of a Successful Mobile Platform)

    Against a pan-European of regulatory change, insightful cover story on mobile applications in utilities including next generation asset management, real time scheduling, and job training/monitoring.

    “Based on demands…the driving force of customer service improvements…an aging workforce and a need to reduce operational cost, the Tablet PC is set to become a stable fixture across the utility sector, especially out in the field and on the front line of service.”

    Read the Article Here

  • Case Studies

    Inspect / Maintain / Repair

    Peoples Natural Gas - Tablet-Based Solution Tackles Inefficiencies

    Utility companies manage thousands of assets that are geographically dispersed and exposed to the harshest of elements. All of these assets have to be periodically inspected to ensure that they can provide reliable service, and that inspection process requires a massive data collection effort repeated on a varying schedule, depending on the type of asset. What the company needed to mobilize these activities was a rugged tablet that could withstand the often harsh conditions the technicians work in, provide enough processing power to meet the company’s needs, and run multiple Windows-based applications.

    “We compared it to other tablets on the market, and what sold us on Motion was, first and foremost, that it could handle the software we were running in terms of processor speed and memory,” says Paul Pachuta, IT analyst at Peoples Natural Gas. “It also had the most user friendly form factor.”

    Work Order Automation

    Aurora Energy - Improving Connections

    The deployment of Motion’s F5 tablets has directly improved Aurora Energy’s productivity and has reduced penalty payouts due to jobs being dispatched and received without delay. This is via
    the direct connectivity with the network allowing for access to information whilst in remote sites, consequently saving on travel time and reducing site revisits.

    “Aurora was looking to give its field crews the ability to stay connected while out in the field allowing them to readily access information and make informed decisions on the spot”.

    Work Order Automation

    Motion Tablet PCs Help Norris Public Power District Realize up to 75% in Time Savings

    Norris Public Power District’s move to Motion mobile technology provides linemen with real time database access including the ability to update and transmit meter readings from the field.

    “We’re able to enhance our customer service and increase our efficiency – the tablets streamline our entire workflow from the office to the field and back – reducing errors, increasing productivity, and saving time and costs.”

    Work Order Automation

    Increased Efficiency and Accuracy is on the ‘Horizon’ as Ontario Utility Company Launches e-Mobile Program with Mobile Technology from Motion

    Increased Efficiency and Accuracy is on the ‘Horizon’ as Ontario Utility Company Launches e-Mobile Program with Mobile Technology from Motion Computing

    Inspections

    Mobilizing Sydney Water’s Inspection Service

    Sydney Water converted paper based processes to full electronic documentation and automated 50,000 annual field inspections, delivering a field productivity improvement of up to 30%.

    “The mobile application allows our field inspectors to spend more time in the field conducting inspections. It has considerable reduced the paperwork and delivered real productivity gains.”

    Work Order Automation

    Fort Bend County Municipal Utility District No. 25 Saves Over 7000 Pieces of Paper a Year with Motion Tablet PCs

    Internationally Accredited Fire Agency leveraged the high performance, integrated mobility utilizing Motion mobile technology and FIREHOUSE Software to automate inspection processes.

    “With the increase in efficiency, the new tablet-enabled inspection process helps us enhance customer service. More importantly, the tablets help us ensure the quality of information and the inspections, meaning increased safety and peace of mind for us and the residents.”   

  • Video Case Studies

    Why Electranet Uses Rugged Motion Tablets

    Today we take the camera to a live 275,000 Volt electricity substation in South Australia to find out why Electranet chose the Motion F5-Series Tablet PC and how they use it.

  • Webinars

    WEBINAR: Streamline Utility Field Inspections to Improve System Reliability &  Customer Satisfaction

    Utility workers are on the frontlines every day maintaining your electrical network. If you want to arm your workers with solutions that improve productivity and therefore customer satisfaction listen in and learn from Intel, TC Technology, and Motion Computing. Give your workers the best solutions to maintain your infrastructure and keep customers happy.

    Go Paperless

    Webinar: Lose the Paper Maximize the Data

    Despite the proliferation and use of Tablets across a variety of businesses, field workforces are still carrying a lot of paper to capture data. Tablets are being used primarily for email, web browsing and data review. However, using Tablets to replace paper-based data capture in the field means organizations conduct more inspections or visits in shorter timeframes; save on mailing, data-entry costs and errors made in transcription; get real-time information to and from the field for reporting and analysis; and provide quicker services and responses to customers, leading to more revenue.

  • White Papers

Additional Resources

Today’s utility providers face a diversity of challenges in their quest to create value and remain sustainable. Motion is exclusively focused on delivering integrated mobile technology to strategically support our customers business requirements. Our relationships with best-of-breed ISV software partners ensures that ensure our customers benefit from the collaborative expertise of proven industry leaders.

Platinum

Cargas

Cargas is an employee-owned software and consulting company specializing in two areas: Cargas Energy, software for fuel delivery and HVAC service and Microsoft Dynamics solutions for a broad range of industries. Cargas can provide customers with the best software, services and support.
View Site

Esri

Esri inspires and enables people to positively impact the future through a deeper, geographic understanding of the changing world around them.
View Site

Mobile Epiphany

Mobile Epiphany is a business process analysis company that first and foremost achieves a deep understanding of its client’s processes. Once processes are clearly understood and documented, Mobile Epiphany uses its Rapid Application Configuration (RAC) platform, known as ME Process, to create the holistic, ROI-focused, enterprise-class mobile solutions that its customers have always wanted and which the field workers will enjoy using.
View Site

Gold

Blue Dot

Blue Dot is a successful enterprise mobile software, products and services company that delivers Mobile Workforce Management solutions to a range of organizations within asset-intensive industries and vertical markets. Today, Blue Dot has over 900 customers in 10+ countries.
View Site

Clevest

Clevest provides software for mobile workforce automation and smart grid operations exclusively for electric, gas and water utilities. Over 125 utilities worldwide have chosen Clevest to transform their field operations by harnessing the power of our software and deep domain knowledge of mobile computing and utility operations. Clevest’s award-winning platform powers a product suite that includes mobile workforce management, automatic vehicle location, meter reading, asset investment planning and a patent-pending graphical configuration tool, as well as the only complete solution for smart grid operations and maintenance activities.
View Site

DataSplice

DataSplice offers a toolkit which provides users with the right information at the right time. Increased accuracy and efficiency, reduced paperwork and lower administrative overhead are the real solutions. Datasplice has become the leader in mobile Maximo installations because of their flexibility, reliability, rapid deployment time, legendary customer service, and the understanding of what the user needs.
View Site

Manage Mobility

Manage Mobility works with many top federal, public sector, and enterprise accounts, while partnering with many industry-leading application and equipment providers. Manage Mobility combines wireless hardware, software, and management services to offer customers one point of contact for all of their device management needs.
View Site

Solzon

Solzon specializes in providing integrated turnkey business automation solutions that improve worker and process efficiency, increase data accuracy and reduce manual processes. Utilizing technologies such as mobile computing, advanced data capture, RFID, wireless networks and network security, Solzon provides solutions that impact the bottom line.
View Site

TC Technology

TC Technology delivers more than powerful intuitive mapping. Their products empower organizations to recognize the advantages of mobile workforce management. Field workers benefit from real time job information on the latest maps while operations benefit from boosts in productivity. Affordable, quick to deploy and easy to use, TC Technology’s products are right for any sized organization.
View Site

Strategic

Cegid

Cegid is a global provider of enterprise and industry solutions with revenues of more than $370 million and 2,000 employees worldwide. Cegid has over 30 years of experience delivering value added solutions and exceeding customers’ expectations in industry verticals such as Retail, Manufacturing, Hospitality, Wholesale, and CPA’s Public Administration.
View Site

See All Utilities Partners