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J-Series Tablet PC Support


J3500 & J3400 Tablet PCs


Find all the resources you need to support your Motion J3500 or J3400 Tablet PC including:

- User documentation
- Software and driver downloads
- Knowledge base articles
- Product specifications

J-Series Tablet PCs  

Technical Support


Live Chat Online
1-866-322-9783, option 9. 6am-10pm M-F CST. Or fill out the support email form.
Customer Care (non-technical only):
1-866-622-7340 8am-6pm M-F CST. Or email at customercare@motioncomputing.com


User Documentation Downloads Knowledge Base Specifications
J3500 Tablet PCs J3400 Tablet PCs Windows 7 - J3500 Windows XP - J3500

Windows® 7 Professional
J3500 Tablet PC Drivers and BIOS


Note
: Both 32-bit and 64-bit drivers are now available for J3500 with Windows 7.
Instructions: Please select the required driver from the list below to download.
Hint: In some browsers you may need to right tap on the link and select "Save Target As". Receive emails about driver updates

Software Updates

J3500 Q1-12 Updates
See All Product Downloads
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Drivers
Audio Driver
Released Size Notes
J3500_Realtek_AUDIO_v6016053 06/22/2010 80MB Original Factory Install
J3500_Realtek_AUDIO_v6016194 01/11/2011 76MB  
J3500_Realtek_AUDIO_v6016348 07/13/2011 88MB Latest Version
Button Drivers
Released Size Notes
J3500_ButtonDriver_v4400 06/22/2010 670KB Original Factory Install
J3500 ButtonDriver v4410 10/13/2010 672KB Latest Version
BIOS
Released Size Notes
J3500_BIOS_A03 12/08/2010 5.4MB  
J3500_BIOS_A07 07/13/2011 5.5MB Latest Version
Motion Dashboard
Released Size Notes
Motion_Dashboard_v5037 05/19/2010 3.4MB Original Factory Install
Motion_Dashboard_v5039 07/13/2010 3.5MB  
Motion_Dashboard_v5041 01/11/2011 3.5MB  
Motion_Dashboard_v5049 01/17/2012 2.8MB Latest Version
Graphics Drivers
Released Size Notes
J3500_Graphics_v8.15.10.2125 06/22/2010 38.5MB Original Factory Install
J3500_Graphics_v8.15.10.2202 10/15/2010 41MB  
J3500_Graphics_v8.15.10.2219 01/11/2011 60MB  
J3500_Graphics_v8.15.10.2281 04/12/2011 40MB  
J3500_Graphics_v8.15.10.2372 07/13/2011 65MB  
J3500_Graphics_v8.15.10.2538 10/11/2011 88MB  
J3500_Graphics_v8.15.10.2559 01/17/2012 88MB Latest Version
Wireless Driver
Released Size Notes
J3500_Intel WLAN_v13.2.0.30 06/22/2010 43MB Original Factory Install
J3500_Intel WLAN_v13.3.0.24 10/13/2010 50MB  
J3500_Intel WLAN_v13.4.0.139 04/12/2011 44MB  
J3500_Intel WLAN_v14.2.0.10 10/11/2011 49MB  
J3500_Intel WLAN_v14.3.0.6 01/17/2012 49MB Latest Version
Bluetooth®
Released Size Notes
J3500_CSR_Bluetooth_v5014 06/22/2010 16 MB Original Factory Install
SATA Storage Driver
Released Size Notes
J3500_SATA_Storage_v9.6.0.1014 06/22/2010 251KB Original Factory Install
J3500_SATA_Storage_v10.1.0.1008 04/12/2011 250KB  
J3500_SATA_Storage_v10.6.0.1002 01/17/2012 300KB Latest Version
Intel AMT Management Software
Released Size Notes
J3500_Intel_AMT_v6.0.0.1179 06/22/2010 10.5MB Original Factory Install
Network Card Driver
Released Size Notes
J3500_Intel_LAN_v11.6.92.0 06/22/2010 288KB Original Factory Install
J3500_Intel_LAN_v11.8.75.0 01/11/2011 300KB  
J3500_Intel_LAN_v11.13.51.0 01/17/2012 377KB Latest Version
(TPM) Trusted Platform Module Software
  Released Size Notes
J3500_Infineon_TPM_v6.1.7600.16385 06/22/2010 58.6MB Original Factory Install
Wacom Touch Driver
Released Size Notes
J3500_WACOM_Touch_v2.9.2.4 06/22/2010 5.8MB Original Factory Install
J3500_WACOM_Touch_v3.2.1.1 10/13/2010 5.7MB Latest Version
Motion TouchLock
Released Size Notes
J3500_TouchLock_v1.0.11 01/11/2011 600KB Latest Version
Fingerprint Reader
  Released Size Notes
J3500_Omnipass_v7.00.21.M 06/22/2010 53MB Original Factory Install
J3500_Omnipass_v7.00.65 07/13/2011 54MB Latest Version
Smart Card Reader Software
Released Size Notes
J3500_Omnikey_Smartcard_v1.2.1.2 06/22/2010 62KB Original Factory Install
Motion Computing - Mobile Broadband Connection Manager (Gobi WWAN Software)
Released Size Notes
J3500_MotionCM_Gobi 2000_v25014 06/22/2010 1.7MB Original Factory Install
J3500_MotionCM_Gobi 2000_v25110 07/13/2010 7MB  
J3500_MotionCM_Gobi 2000_v26014 10/13/2010 6.5MB Latest Version (Gobi 2K)
J3500_MotionCM_Gobi 3000_v3128 10/11/2011 7.4MB  
J3500_MotionCM_Gobi_3000_v3219 01/17/2012 11MB Latest Version (Gobi 3K)
Sierra Wireless - Gobi Modem Driver
Released Size Notes
J3500_Sierra Wireless Gobi 2000_v2.0.7.1 06/22/2010 26MB Original Factory Install
J3500_Sierra Wireless Gobi 2000_v1.1.180 10/13/2010 43.5MB  
J3500_Sierra Wireless Gobi 2000_v1.1.210 04/12/2011 43.5MB Latest Version (Gobi 2K)
J3500_Sierra_Wireless_Gobi 3000_v1.0.7.0 10/11/2011 41MB  
J3500_Sierra_Wireless_Gobi 3000_v1.0.30.0 01/17/2012 74MB Latest Version (Gobi 3K)
Motion QuickNav
  Released Size Notes
J3500_QuickNav_v2.2.3786.7639 06/22/2010 14.4MB Original Factory Install
J3500 QuickNav v2.2.3810 07/13/2010 14.5MB Latest Version
J3500 QuickNav Gen3_v1.118 (Beta) 09/02/2011 7.4MB Beta Version
J3500 QuickNav Gen3_v1.143 10/11/2011 9.2MB Latest Version
Virtual Business Card Software
(Note: 64-bit driver not available) Released Size Notes
J3500_Virtual_BusinessCard_v100 06/22/2010 1.3MB Original Factory Install
J-Series Locking Mobile Dock Drivers
Released Size Notes
J3500 Locking Mobile Dock_Drivers 08/16/2011 6.8MB Latest Version

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