Q: Why have mobile thin client devices been slow to adopt?
A: Historically, mobile thin client devices have been non-Intel, non-Windows XP systems that either failed to deliver on performance, or were limited in the applications that could run on the device. These devices lacked many of the key system management tools to effectively manage them from an IT perspective. The lack of 1024 x 768 support prevented many applications from running effectively or required application developers to re-format screens, making them different from the back office applications. Other devices also ran Windows CE, which offers limited software solutions or requires expensive software porting development efforts.

Q: Does the Tablet Client perform well with a Celeron processor?
A: Yes. Most of the application processing takes place on the server – leaving the user interface and data input to be performed by the tablet. The Celeron is more than adequate to perform these tasks.

Q: Is the Motion Pak, Medical Pak, or Office Pak available on the Tablet Client?
A: No, these options are not available at this time.

Q: What is the primary difference between a Windows CE thin client tablet and a Windows XPe thin client tablet?
A: Windows XPe is based off of Windows XP, so it has the same user experience, uses the same device drivers, and doesn’t require any reengineering of the applications. For a client application to run properly on Windows CE, it must be rewritten. This can be very costly and time intensive.

Q: How does the wireless network affect performance?
A: Bandwidth will affect refresh rate. All processing is done on the server side, so RAM and processor have very little impact on performance. Since all data processing takes place on the server, minimal information must be pushed across the network to the client device – thus providing an ideal technology fit for wireless mobile devices.

Q: Can the Tablet Client be configured without a system login?
A: Yes, Motion will be posting a Knowledge Base article describing how to do this. This is a popular feature for thin client environments. Authentication is usually controlled at the application level, rather than the device level.

Q: How does ritePen compare to Windows XP Tablet PC Edition 2005 TIP?
A: The ink tool on the M1400TC is a third-party product called ritePen. It can do ink to text or ink annotations in applications that support that, such as OneNote. Please note that ink annotations are not available in Microsoft Office applications over a server.

Q: Can users annotate with ink when using Microsoft Office products installed on the server?
A: No. When Office is installed it looks to see what operating system is installed. If Tablet PC is installed, Office will install the ink annotation features. Because Tablet PC is not installed on the server, it doesn’t have the tablet components on it. Therefore Office will not install the ink components.

Q: How are software applications, updates, and fixes applied to the Tablet Client?
A: Through the QFE installer. Administrators also have access to the registry.

Q: How well does ink perform across the network with Citrix and RDP remote sessions?
A: Ink is rendered smoother in a Citrix session than an RDP session. Both applications treat the pen as a mouse. Citrix however samples the input at a higher rate and therefore renders a smoother image.

Q: How is a resistive touch screen digitizer different from an active digitizer?
A: The resolution or resistive touch technology is not as fine as an active digitizer. The result is pen input is more accurate on an active digitizer when compared to a resistive digitizer. Most tablet PCs include an active digitizer.

Q: Are there different support or network requirements for a Tablet PC compared to a Tablet Client?
A: Yes and no. Tablet PCs and Tablet Clients can both connect to network servers. They can both run common communication protocols such as Citrix ICA client, Microsoft RDP, and web browsers. Users are much more limited in what they can do regarding saving files and accessing ports with the Tablet Client. The Tablet PC can be configured similarly through the Windows XP policy settings; it does require more work though. They will require two separate images.

Q: Why is the M1400TC not available to Motion’s international markets?
A: While Motion is very excited about the new M1400TC, at this stage of the product’s lifecycle, it will only be available in the US and Canada.  Motion will consider offering the M1400TC to a broader audience at a later date.

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