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Motion Computing |
Knowledge Base Article |
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Date: |
February 18, 2009 |
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Topic: |
Storage and Media Drives |
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Title: |
Storage : SD Card Reader Does Not Appear to Function |
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Product: |
LS800 & LE1600 |
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OS Version: |
Windows XP SP3 & Windows Vista |
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Issue / Question |
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After upgrading to Windows XP Service Pack 3 (SP3) or Windows Vista, the SD Card Reader may
not function as designed. The SD device may appear in the Device Manager however no drive
letter will be assigned. Without a Windows assigned drive letter, the system cannot access
the files or folders stored on the SD card. |
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Resolution / Answer |
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XP SP3 includes an updated SD Card Reader driver which is currently not compatible with
the Motion SD Card Reader. Rolling back the driver to the previous version may address
this issue.
For more information on how to roll back a device driver, Please visit the Microsoft®
article below:
http://support.microsoft.com/kb/283657 |
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Created on 12/18/2008. |
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Last Modified on 8/7/2009. |
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Last Modified by Rob Marek. |
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Article has been viewed 4294 times. |
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Rated 3 out of 10 based on 18 votes. |
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