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The J3500 standard one-year warranty is for conditions field workers may occasionally face such as bumps, drops or exposure to wind, heat and rain. An optional three-year offering is available. Motion also offers an optional
Display Protection Plan (DPP) that provides accidental coverage for damage to the J3500 display.
Additional Warranty Features
The warranty leads the industry in protection for durable PCs, covering damage from short drops (approx. 36 inches) or exposure to rain and dust.
The J3500 has been tested to ensure it can withstand common field-test scenarios including:
- Shock: Bumping unit against a hard surface while working.
- Temperature: Typical operating conditions (indoor/outdoor) for example, product left in the trunk of a vehicle during the summer or winter.
- Moisture: Working outdoors in light blowing rain. Rain moisture or possibly a liquid spill.
- Dust: Dusty outdoor conditions. Covered with dirt or dust – the system is cleanable with Motion approved cleansers.
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